Streamline your entire business with a free CRM.
HubSpot CRM is a free CRM, with no expiration date, that HubSpot positions as the entry point to its customer platform: Marketing, Sales, Service, Content, Data, and Revenue Hubs plus Agent Hub for AI agents, all sharing the same CRM data (Smart CRM).
| Plan | Price | Included | Notable |
|---|---|---|---|
| Free | $0/mo | 1,000 contacts (per the CRM product page) Up to 2 users | Free Marketing, Sales, Service, Content, Data, and Revenue tools, Contact management, deal pipelines, CRM import, Breeze Assistant |
| Starter Customer Platform | $7/mo per seat paid annually, or $10/mo per seat paid monthly (both shown against a struck-through $20/mo per seat) | 500 HubSpot Credits, 1,000 marketing contacts Per seat | Marketing, Sales, Service, Content, and Data Hub Starter, Agent Builder and Prospecting agent, Calling (500 minutes) and 1 HubSpot-provided phone number |
| Smart CRM Professional | $45/mo per seat paid annually, or $50/mo per seat paid monthly (annual commitment) | 3,000 HubSpot Credits Per core seat | Starter CRM features, plus Agent Hub, Teams, Custom reporting |
| Smart CRM Enterprise | Starts at $75/mo per seat | 5,000 HubSpot Credits Per core seat | Custom objects, Standard sandbox account, Organize teams |
| Sales Hub Professional | $90/mo per seat paid annually, or $100/mo per seat paid monthly (annual commitment) | 3,000 HubSpot Credits Per seat | Forecasting, Sequences, Conversation intelligence |
| Sales Hub Enterprise | Starts at $150/mo per seat | 5,000 HubSpot Credits Per seat | Deal splits, Deal journey analytics, Pipeline approvals for deals |
Checked 2026-09-24 against their pricing page. Vendors change pricing without notice.
HubSpot CRM is the free core of HubSpot's platform: contacts, companies, deals, and tickets on one data model, with paid Hubs (Marketing, Sales, Service, Content, Data, Revenue) and paid Smart CRM seats layered on top for automation, reporting, and AI.
HubSpot markets the free CRM at startups and small businesses replacing spreadsheets, with paid Starter, Professional, and Enterprise editions aimed at scaling the same account into full marketing, sales, and service automation without migrating data.
Sales Hub Professional and Enterprise carry required one-time onboarding fees ($1,500 and $3,500 respectively, per the Sales Hub pricing page) on top of seat prices, and Professional's monthly payment option still commits you annually. The free plan is limited to 2 users (and 1,000 contacts, per the CRM product page), so it stops being viable once a team grows past a couple of reps. AI agents run on metered HubSpot Credits ($9 per 1,000 credits paid annually) beyond each tier's monthly allotment, which adds a variable cost on top of seat prices. Some MCP capabilities depend on the subscription: creating custom pipelines is not supported on free tools, and quotes and AEO tools need Professional or Enterprise Hubs.
Systems of record for customer relationships that treat the data model as programmable, competing on API quality and flexibility rather than on breadth of built-in modules.
Category: Modern and developer-facing CRM. Membership is decided by 3 stated tests, not by category tags — see them and the full comparison.
Appears in comparison shortlists
Yes. HubSpot's free tools cost $0/month for up to 2 users with no credit card required, and the CRM product page describes the free CRM as having up to two users, 1,000 contacts, and no expiration date.
The current reference is the 2026-09 version (e.g. GET /crm/objects/2026-09/contacts), following 2026-03; a previous date version keeps working until its end-of-life date.
Yes. It can read and write CRM records, activities, segments, campaigns, and content within the user's permissions; the docs list 32 publicly available tools, with availability varying by subscription. HubSpot also documents a separate, locally installed developer MCP server for building apps.
Per seat per month, paid annually: Starter Customer Platform $7 (or $10 paid monthly), Smart CRM Professional $45 (or $50 paid monthly with an annual commitment), Smart CRM Enterprise from $75, Sales Hub Professional $90 (or $100 paid monthly with an annual commitment), and Sales Hub Enterprise from $150. Sales Hub Professional and Enterprise also require one-time onboarding fees of $1,500 and $3,500.
Through HubSpot Credits ($9.00 per 1,000 credits when paid annually), separate from seats. Starter includes 500 credits, Professional 3,000, and Enterprise 5,000; agents consume credits per action, e.g. 100 credits per recommended outreach for the Prospecting Agent and 50 per resolved conversation for the Customer Agent.
HubSpot's trust center offers SOC 2 Type 2 and SOC 3 reports, and has announced a SOC 1 report, HIPAA reports, and EU Cloud Code of Conduct Level 2 compliance.
45 published agent skills operate HubSpot directly, 5 teach you to use it and 118 only mention it. Each is read from source for whether it reads, writes records, sends messages or spends credits.
What each HubSpot skill does to your systems →This page tells you whether HubSpot CRM fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.
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