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Reply.io

Supercharge your sales team with AI

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activation/deliverydata/enrichment

Core capabilities

Vendor's own claim
  • Multichannel sequences across email, LinkedIn, calls, SMS, and WhatsApp (semi-automation)
  • Audience discovery and B2B contact database with intent signals (hiring activity, LinkedIn engagement, tech stack changes)
  • LinkedIn and Sales Navigator prospecting with native filters
  • Contact enrichment and scoring
  • Website visitor tracking/identification
  • AI-generated sequences, AI variables for personalization, and AI-generated response handling
  • Jason: an AI SDR agent that researches prospects and manages outbound end-to-end
  • Unified inbox across channels
  • Meeting scheduling synced to calendar, plus Calendly/CRM (HubSpot, Salesforce, Pipedrive, Copper, Close) integrations
  • REST API (v3) and an official hosted MCP server exposing 70 tools

API & agent surface

From official docs
Authentication
Bearer token in the Authorization header (API key), per-request
Base URL
https://api.reply.io (all endpoints under /v3)
Rate limits
100 requests/minute and 3,000 requests/hour per user; reporting/statistics endpoints have stricter limits; exceeding limits returns 429 with a Retry-After header
Notable endpoints
  • GET /v3/whoami (confirm credentials)
  • /v3/sequences (multichannel sequences)
  • /v3/background-jobs/{id} (poll long-running operations, e.g. bulk imports/email validation)
  • Contacts, contact lists, custom fields, and blacklist rules
  • Unified Inbox replies
  • Sending schedules and holiday calendars
  • Webhooks for real-time events
MCP tools exposed
reply_search_sequencesreply_get_sequence_stepsreply_get_sequence_step_variantsreply_get_sequence_statsreply_compare_sequence_performancereply_start_sequencereply_pause_sequencereply_add_contact_to_sequencereply_change_status_in_sequencereply_assign_email_account_to_sequencereply_assign_linkedin_account_to_sequencereply_assign_schedule_to_sequencereply_attach_offer_to_sequencereply_attach_playbook_to_sequencereply_attach_knowledge_base_to_sequencereply_set_sequence_reply_modereply_search_contactsreply_filter_contactsreply_create_contactreply_update_contactreply_get_contact_activityreply_mark_contacts_as_repliedreply_change_contact_ownerreply_blacklist_contactreply_get_inbox_emailsreply_send_inbox_replyreply_change_inbox_categoryreply_list_pending_approvalsreply_approve_messagereply_bulk_approve_messagesreply_reject_messagereply_regenerate_messagereply_list_knowledge_basesreply_get_knowledge_basereply_create_knowledge_basereply_update_knowledge_basereply_add_knowledge_base_sourcereply_delete_knowledge_base_sourcereply_list_reply_handlersreply_get_reply_handlerreply_create_reply_handlerreply_update_reply_handlerreply_delete_reply_handlerreply_list_reengagement_cardsreply_get_reengagement_cardreply_create_reengagement_cardreply_update_reengagement_cardreply_delete_reengagement_cardreply_list_offersreply_get_offerreply_create_offerreply_update_offerreply_generate_offer_from_websitereply_list_playbooksreply_get_playbookreply_create_playbookreply_update_playbookreply_duplicate_playbookreply_list_my_tasksreply_create_taskreply_complete_taskreply_list_email_accountsreply_list_linkedin_accountsreply_list_schedulesreply_search_listsreply_search_team_membersreply_search_knowledge_basereply_get_knowledge_base_articlereply_get_app_mapreply_report_unsupported_request
Machine-readable spec
No OpenAPI link

Pricing

From official docs
PlanPriceIncludedNotable
Email Volume$49/user/month, billed annually1,000 active contacts/month, unlimited mailboxes, unlimited emails, 50 Live data credits/month, up to 200 website visitor reveals/month
No limit on users/mailboxes stated
Email automation with unlimited mailboxes, Email warmup, Anti-spam & deliverability suite
Multichannel$89/user/month, billed annuallyUnlimited active contacts, unlimited emails, 50 Live data credits/month, up to 200 website visitor reveals/month
10 mailboxes
Email, LinkedIn, Calls & SMS, WhatsApp (semi-automation) automation, Any channel via Zapier step, Onboarding with CSM
Jason AI SDRStarts from $500/month24/7 operations, realtime contact search, intent signalsAI personalization, AI-generated responses, Fully automated prospecting
Custom (20+ users)Contact salesEnhanced API, Whitelabel, Custom solutions

Checked 2026-08-03 against their pricing page. Vendors change pricing without notice.

What is Reply.io

Vendor's own claim

Beyond sequence automation, it sells "Jason," a fully automated AI SDR add-on priced separately from the core platform, and exposes the platform programmatically through a REST API (v3, Bearer-token auth) and an official remote MCP server for AI clients like Claude and Cursor.

Ideal customer profile

Vendor's own claim

Businesses, founders, solopreneurs, and sales/SDR teams that want to scale multichannel cold outreach (email, LinkedIn, calls, SMS) from a single platform, per the vendor's own FAQ framing.

Who should look elsewhere

Our read

The entry Email Volume plan is priced by active contacts/month (starting at 1,000) rather than by unlimited sending, so high-volume outbound teams will need to size up quickly; LinkedIn automation and Calls/SMS are unbundled add-ons at $69/mo and $29/mo per account on top of the base seat price, so a team wanting true all-channel coverage on the cheap plan will pay more than the advertised $49/user headline. Teams of 20+ are explicitly routed to a custom/contact-sales tier for the API/whitelabel features, so the self-serve pricing does not apply once you scale past that.

Reply.io alternatives

Our read

Platforms that send outbound email at volume, manage inbox rotation and warm-up, and track replies.

Category: Cold email and sequencing. Membership is decided by 3 stated tests, not by category tags — see them and the full comparison.

Reply.io FAQ

What does the free trial include?

A 14-day free trial with access to core features: the B2B database and email finder extension, multichannel sequences, all reports/analytics, API and integrations (Salesforce, HubSpot, Pipedrive, etc.), and AI features, per the pricing page FAQ.

Vendor's own claim

Verify before you buy

  • An official video from Reply's own YouTube channel demonstrating a specific feature (channel identity was confirmed, but no specific video was verified as vendor-produced during this pass)
  • Confirmation of a machine-readable OpenAPI/Swagger specification
  • A machine-readable OpenAPI specification was not included in the reviewed source set.

Need help setting it up?

This page tells you whether Reply.io fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

Book a call →

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