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SuiteCRM

Open Source CRM Software Application for Businesses

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SuiteCRM is an open-source CRM that the vendor positions as a flexible repository for customer data, sales opportunities, marketing activity, service work, reporting, and automation.

Vendor's own claim
CRM/authoritative state

Core capabilities

Vendor's own claim
  • Flexible customer-data model
  • Lead and opportunity management
  • Customer segmentation and targeted marketing
  • Reporting and dashboards
  • Open-source code customization

Pricing

From official docs
PlanPriceIncludedNotable
Self-HostedFree to download + infrastructure costsFull infrastructure control, Team manages updates and security
Fully Managed HostingFrom £50 / monthHosting, Security, Updates

Checked 2026-08-08 against their pricing page. Vendors change pricing without notice.

What is SuiteCRM

Vendor's own claim

SuiteCRM is a self-hosted or managed CRM option for teams that want control over their deployment and data model.

Ideal customer profile

Vendor's own claim

Organizations with technical staff that need a customizable CRM and control over hosting.

Who should look elsewhere

Our read

Teams without IT capacity should avoid self-hosting: SuiteCRM says their team must manage updates and security. Teams wanting a turnkey per-user SaaS CRM may also prefer a managed product.

Tools in the same layer

Our read

No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.

SuiteCRM FAQ

Is SuiteCRM open source?

Yes. The vendor describes it as a full-featured open-source CRM and says developers can customize the code.

Vendor's own claim
Can I host SuiteCRM myself?

Yes. The pricing page describes self-hosting on your own servers or cloud provider.

From official docs
What does self-hosting require?

Your team manages infrastructure, updates, and security.

From official docs
Is managed hosting available?

Yes, with hosting, security, updates, backups, and support from £50/month.

From official docs
Does it charge per user?

The vendor says it does not charge per-user fees for access to the platform.

Vendor's own claim

Verify before you buy

  • API documentation: candidate developer and API URLs could not be confirmed

Need help setting it up?

This page tells you whether SuiteCRM fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

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