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Bitrix24

Free online workspace for your business: CRM, tasks, online meetings, and more

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Bitrix24 is an all-in-one business platform combining CRM, task/project management, communications (chat, video meetings, calendar), and file storage, marketed as a free entry point that scales into paid plans and self-hosted editions.

Vendor's own claim
CRM/authoritative state

Core capabilities

Vendor's own claim
  • CRM with sales automation, analytics, and reporting
  • Tasks and projects (Kanban, Gantt chart)
  • Communications: team messenger, video conferencing, shared calendars, knowledge base
  • Online document editing and cloud file storage
  • Contact center tooling
  • Extensive third-party integrations: Gmail, Google Calendar/Drive, MS Office/365/Outlook/OneDrive/Exchange, Active Directory/LDAP, Dropbox, Box, and more

What is Bitrix24

Vendor's own claim

Bitrix24 is a broad workspace suite spanning CRM, collaboration, and productivity tooling, offered as a hosted cloud product and (per its two-way MS Exchange sync and Active Directory/LDAP support being described as available only to "self hosted Bitrix24 editions") also as a self-hosted deployment for teams needing on-premise identity integration.

Ideal customer profile

Our read

Small and mid-market businesses wanting one platform to cover CRM, task management, and internal communications rather than assembling separate point tools, including teams needing on-premise/self-hosted deployment for AD/LDAP or Exchange integration.

Tools in the same layer

Our read

No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.

Bitrix24 FAQ

Is Bitrix24 free?

The vendor's own llms.txt describes Bitrix24 as "Free online workspace for your business" with "dozens of free tools," but we could not retrieve the pricing page itself in this pass to confirm what remains free versus paid, or current plan tiers. Confirm directly with the vendor.

From official docs
Does Bitrix24 support self-hosted deployment?

Yes, implicitly: the integrations page notes MS Exchange two-way calendar sync and Active Directory/LDAP login are "available to self hosted Bitrix24 editions" only, confirming a self-hosted edition exists distinct from the cloud product, though we did not retrieve a page describing it directly.

From official docs
What does Bitrix24 integrate with?

The vendor documents two-way sync with Gmail and Google Calendar, Google Drive file attachment, MS Office/365/Outlook/OneDrive/Exchange, Active Directory/LDAP (self-hosted only), OpenOffice, LibreOffice, Dropbox, and Box, among others.

From official docs
Is there an MCP server for AI agents?

This is not evidence one does not exist elsewhere - confirm with the vendor.

From official docs

Verify before you buy

  • Pricing page and any plan/dollar figures
  • API documentation, auth scheme, and endpoints
  • Setup time / onboarding steps
  • Social media links
  • Published pricing was not available in the reviewed source set; confirm current commercial terms with the vendor.

Need help setting it up?

This page tells you whether Bitrix24 fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

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