← Back to directory

EngageBay

All-in-One CRM Built for Startups and Growing Businesses

Visit EngageBay

EngageBay is an all-in-one CRM bundling marketing automation, sales CRM, and helpdesk/support tools for small and growing businesses, positioned as an affordable alternative to HubSpot.

Vendor's own claim
CRM/authoritative state

Core capabilities

Vendor's own claim
  • Marketing automation and email campaign sending
  • Free CRM for contact/deal tracking
  • Appointment scheduling built into the CRM
  • 1,000+ ready-made HTML email templates
  • AI-powered customer support chatbot trained on the business's own knowledge base
  • 250+ third-party integrations including Zapier, SendGrid, Mailgun, Xero, Shopify, Amazon SES, Stripe, QuickBooks, Twilio, DocuSign, and LinkedIn

API & agent surface

From official docs
Notable endpoints
  • REST API access to CRM objects (contacts, companies, events, sequences, user profiles, products, deals)
  • Single Sign-On (SSO)
  • Tracking Code API for tracking customer interactions with a website/app
  • Webhooks for real-time data push to other applications
Machine-readable spec
No OpenAPI link

Pricing

From official docs
PlanPriceIncludedNotable
Free$0/user/mo250 contacts, max 2 listsEmail marketing autoresponders, Email broadcast, Sequences
Basic$14.99/user/mo (billed monthly); $13.79/user/mo yearly; $12.74/user/mo biennial500 contacts, max 10 listsEmail templates, Web pop-ups (max 10), Landing page builder (max 10 pages)
Growth$64.99/user/mo (billed monthly); $59.79/user/mo yearly; $55.24/user/mo biennial5,000 contacts, max 50 listsMarketing automation (max 50 workflows, 15 nodes each), Push notifications, Site messages
Pro$119.99/user/mo (billed monthly); $110.39/user/mo yearly; $101.99/user/mo biennial50,000 contactsMarketing automation, Web analytics, Proposal analytics

Checked 2026-08-07 against their pricing page. Vendors change pricing without notice.

What is EngageBay

Vendor's own claim

EngageBay is a bundled marketing, sales, and support platform sold as "All-in-One" or as separate Marketing Bay, CRM & Sales Bay, and Service Bay products.

Ideal customer profile

Vendor's own claim

Startups and growing small businesses that want marketing, sales CRM, and helpdesk functionality in a single low-cost platform rather than paying separately for tools like HubSpot.

Who should look elsewhere

Our read

The Free plan caps out at 250 contacts, a maximum of 2 lists, 5 embed forms, 5 web pop-ups, and 1 landing page, so teams with a larger contact base or that need more than a handful of forms/landing pages outgrow it quickly and must move to a paid tier. The Growth and Pro tiers add caps of their own (e.g. Growth allows a maximum of 50 automations/workflows with 15 nodes per workflow), so teams planning complex, high-node automation flows should check those limits before committing.

Tools in the same layer

Our read

No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.

EngageBay FAQ

Is there a free plan?

Yes, a Free plan for up to 250 contacts with email marketing, autoresponders, sequences, lead grabbers, 1 landing page, CRM, helpdesk, and live chat; signup is described as free for 15 users with no credit card required.

From official docs
How is EngageBay priced?

Per-user monthly pricing across Free ($0), Basic (from $12.74-$14.99/user/mo depending on billing cycle), Growth (from $55.24-$64.99/user/mo), and Pro (from $101.99-$119.99/user/mo), with monthly, yearly (8% off), and biennial (15% off) billing options.

From official docs
What integrations does EngageBay support?

The site claims 250+ integrations, naming Zapier, SendGrid, Mailgun, Mandrill, Xero, Shopify, Amazon SES, Stripe, QuickBooks, JustCall, Twilio, DocuSign, LinkedIn, JotForm, and others.

Vendor's own claim
Does EngageBay offer an MCP server for AI agents?

We could not find one.

Our read
How many contacts does the Free plan support?

250 contacts, with a maximum of 2 lists, 5 embed forms, 5 web pop-ups, and 1 landing page, per the pricing comparison table.

From official docs
Does EngageBay support marketing automation workflows?

Yes, from the Growth plan up; Growth caps automations at a maximum of 50 workflows with 15 nodes per workflow, per the pricing comparison table.

From official docs

Verify before you buy

  • MCP server documentation - no mcp path was retrievable
  • A machine-readable OpenAPI specification was not included in the reviewed source set.

Need help setting it up?

This page tells you whether EngageBay fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

Book a call →

The directory stays free. There is nothing gated behind this.