TimelinesAI
WhatsApp CRM Integrations and Unified Inbox
Core capabilities
Vendor's own claim- Shared team inbox for managing multiple WhatsApp numbers with assignment, internal notes, and labels
- Multi-number management for agencies/teams running 10-100+ WhatsApp numbers
- No-code Workflow Builder for auto-replies, auto-assignment, scheduled messages, and CRM field updates
- Mass messaging / bulk campaigns with delivery, read, and reply analytics
- ChatGPT / AI auto-responder integration with custom knowledge base
- Public API and Partner API with webhooks for programmatic WhatsApp messaging and multi-workspace management
API & agent surface
From official docs- Rate limits
- Messages sent via API consume credits from a messaging quota (1 credit per text message, 2 per message with attachment, failed messages refunded); messages are sent with a ~2 second delay between each to comply with WhatsApp guidelines, customizable on Business plans per the docs.
- Notable endpoints
- Send & receive WhatsApp messages (text, images, documents, voice notes)
- Retrieve message history and delivery status (queued through read)
- List, filter, and organize chats; assign to team members; add labels and internal notes
- Upload and send file/URL attachments
- Real-time webhooks for messages, chats, and account status
- Partner API: provision and configure customer workspaces, add users, generate WhatsApp onboarding QR codes, manage API tokens
- Partner webhooks for quota alerts and workspace-level events
- Machine-readable spec
- No OpenAPI link
Pricing
From official docs| Plan | Price | Included | Notable |
|---|---|---|---|
| Starter | $35/seat/month, or $28/seat/month billed yearly | 50 automation credits/seat/month; 1,000 Workflow Builder transactions/month; 10,000 API calls/month; 10 MB attachments One seat per user connecting a WhatsApp account | Shared inbox, CRM integrations, QR code, WhatsApp Business API and Coexistence |
| Pro | $49/seat/month, or $39/seat/month billed yearly | 500 automation credits/seat/month; 2,000 Workflow Builder transactions/month; 20,000 API calls/month; 10 MB attachments One seat per user connecting a WhatsApp account | Everything in Starter, Team statistics, Contacts export |
| Enterprise | Custom quote | 2,000 automation credits/seat/month; 3,000 Workflow Builder transactions/month; 50,000 API calls/month; 50 MB attachments | Everything in Pro, OIDC apps, seat provisioning by API, Groups API, custom roles and SSO/SAML are coming soon |
Checked 2026-08-06 against their pricing page. Vendors change pricing without notice.
What is TimelinesAI
Vendor's own claimTimelinesAI links a user's actual WhatsApp number (personal or business) to their CRM and team tools, rather than requiring the WhatsApp Business API or a number migration. It exposes this through two documented REST APIs: a Public API for managing WhatsApp communications within a single workspace, and a Partner API for platform integrators and resellers managing multiple customer workspaces, each with its own webhook system.
Ideal customer profile
Vendor's own claimSales, support, and account-management teams already communicating with customers over WhatsApp who want that conversation history synced into an existing CRM without adopting the WhatsApp Business API; also fits agencies managing many client WhatsApp numbers, given the Partner API and multi-number management features.
Who should look elsewhere
Our readPricing is per seat and stacks with feature tier: the base CRM Integration plan is $25/seat/mo, but Shared Inbox access requires $40/seat/mo and Mass Messaging campaigns require $60/seat/mo, so a small team wanting the full shared-inbox-plus-campaigns experience pays well above the advertised entry price. Since it explicitly avoids the WhatsApp Business API, teams that need Meta's official Business API guarantees (e.g. official green checkmark verification, Meta-managed number ownership at scale) or need WhatsApp automation with formal Meta partnership status should evaluate WhatsApp Business API-native platforms instead.
Tools in the same layer
Our readNo curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.
TimelinesAI FAQ
Does TimelinesAI require the WhatsApp Business API?
No. TimelinesAI explicitly markets itself as working with existing WhatsApp accounts, personal or business, without requiring Meta's WhatsApp Business API, approval, or number migration.
How is TimelinesAI priced?
Starter costs $35/seat/month or $28 billed yearly. Pro costs $49/seat/month or $39 billed yearly. Enterprise is custom-quoted. Each connecting user requires a seat.
Does TimelinesAI have a public API?
Yes. TimelinesAI documents two APIs: a Public API for managing WhatsApp communications within a single workspace, and a Partner API for platform integrators managing multiple customer workspaces, each with its own webhook system.
Does TimelinesAI have an MCP server for AI agents?
We could not find one.
Is there a free trial?
Yes, a 10-day free trial with no credit card required, and setup advertised as under 2 minutes.
What is the Workflow Builder?
A visual, no-code automation builder for WhatsApp: auto-reply rules, auto-assignment (round-robin or keyword-based), scheduled messages, follow-up sequences, and CRM field updates triggered by WhatsApp events.
Does TimelinesAI support bulk/mass WhatsApp messaging?
Yes. The current pricing comparison includes mass-messaging campaigns on Starter, Pro and Enterprise. Their recurring quota for automated or mass messaging is 50, 500 and 2,000 credits per seat per month, respectively. WABA campaigns to a HubSpot segment are coming soon on Pro and Enterprise.
Verify before you buy
- TimelinesAI pricing fields checked 2026-10-15. Scope: pricing fields only.
- Social media links (LinkedIn, X, YouTube, GitHub)
- A machine-readable OpenAPI specification was not included in the reviewed source set.
Need help setting it up?
This page tells you whether TimelinesAI fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.
Book a call →The directory stays free. There is nothing gated behind this.