WhatsApp CRM Integrations and Unified Inbox
| Plan | Price | Included | Notable |
|---|---|---|---|
| CRM Integration | $25/seat (per month) | — 1 seat per connected WhatsApp account | ChatGPT integration, Chrome Extension, Public API + Webhooks |
| Shared Inbox (Chat View) | $40/seat (per month) | 500 mass messaging credits per seat, 10 MB media attachment size 1 seat per connected WhatsApp account | Everything in CRM Integration, plus:, Full shared inbox access for all team members, Filter views for all team members |
| Mass Messaging | $60/seat (per month) | 2,000 mass messaging credits per seat, 50 MB media attachment size 1 seat per connected WhatsApp account | Everything in previous plans, plus:, Mass Messaging campaigns, Bulk Reply campaigns |
Checked 2026-08-06 against their pricing page. Vendors change pricing without notice.
TimelinesAI links a user's actual WhatsApp number (personal or business) to their CRM and team tools, rather than requiring the WhatsApp Business API or a number migration. It exposes this through two documented REST APIs: a Public API for managing WhatsApp communications within a single workspace, and a Partner API for platform integrators and resellers managing multiple customer workspaces, each with its own webhook system.
Sales, support, and account-management teams already communicating with customers over WhatsApp who want that conversation history synced into an existing CRM without adopting the WhatsApp Business API; also fits agencies managing many client WhatsApp numbers, given the Partner API and multi-number management features.
Pricing is per seat and stacks with feature tier: the base CRM Integration plan is $25/seat/mo, but Shared Inbox access requires $40/seat/mo and Mass Messaging campaigns require $60/seat/mo, so a small team wanting the full shared-inbox-plus-campaigns experience pays well above the advertised entry price. Since it explicitly avoids the WhatsApp Business API, teams that need Meta's official Business API guarantees (e.g. official green checkmark verification, Meta-managed number ownership at scale) or need WhatsApp automation with formal Meta partnership status should evaluate WhatsApp Business API-native platforms instead.
No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.
No. TimelinesAI explicitly markets itself as working with existing WhatsApp accounts, personal or business, without requiring Meta's WhatsApp Business API, approval, or number migration.
Per seat, tiered by feature: CRM Integration $25/seat/mo, Shared Inbox (Chat View) $40/seat/mo, Mass Messaging $60/seat/mo. One seat is required per user connecting a WhatsApp account.
Yes. TimelinesAI documents two APIs: a Public API for managing WhatsApp communications within a single workspace, and a Partner API for platform integrators managing multiple customer workspaces, each with its own webhook system.
We could not find one.
Yes, a 10-day free trial with no credit card required, and setup advertised as under 2 minutes.
A visual, no-code automation builder for WhatsApp: auto-reply rules, auto-assignment (round-robin or keyword-based), scheduled messages, follow-up sequences, and CRM field updates triggered by WhatsApp events.
Yes, on the Mass Messaging plan ($60/seat/mo), which includes bulk broadcast campaigns, personalized templates with variables, and campaign analytics (delivered, read, replied).
This page tells you whether TimelinesAI fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.
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