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TimelinesAI

WhatsApp CRM Integrations and Unified Inbox

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activation/delivery

Core capabilities

Vendor's own claim
  • Shared team inbox for managing multiple WhatsApp numbers with assignment, internal notes, and labels
  • Multi-number management for agencies/teams running 10-100+ WhatsApp numbers
  • No-code Workflow Builder for auto-replies, auto-assignment, scheduled messages, and CRM field updates
  • Mass messaging / bulk campaigns with delivery, read, and reply analytics
  • ChatGPT / AI auto-responder integration with custom knowledge base
  • Public API and Partner API with webhooks for programmatic WhatsApp messaging and multi-workspace management

API & agent surface

From official docs
Rate limits
Messages sent via API consume credits from a messaging quota (1 credit per text message, 2 per message with attachment, failed messages refunded); messages are sent with a ~2 second delay between each to comply with WhatsApp guidelines, customizable on Business plans per the docs.
Notable endpoints
  • Send & receive WhatsApp messages (text, images, documents, voice notes)
  • Retrieve message history and delivery status (queued through read)
  • List, filter, and organize chats; assign to team members; add labels and internal notes
  • Upload and send file/URL attachments
  • Real-time webhooks for messages, chats, and account status
  • Partner API: provision and configure customer workspaces, add users, generate WhatsApp onboarding QR codes, manage API tokens
  • Partner webhooks for quota alerts and workspace-level events
Machine-readable spec
No OpenAPI link

Pricing

From official docs
PlanPriceIncludedNotable
CRM Integration$25/seat (per month)
1 seat per connected WhatsApp account
ChatGPT integration, Chrome Extension, Public API + Webhooks
Shared Inbox (Chat View)$40/seat (per month)500 mass messaging credits per seat, 10 MB media attachment size
1 seat per connected WhatsApp account
Everything in CRM Integration, plus:, Full shared inbox access for all team members, Filter views for all team members
Mass Messaging$60/seat (per month)2,000 mass messaging credits per seat, 50 MB media attachment size
1 seat per connected WhatsApp account
Everything in previous plans, plus:, Mass Messaging campaigns, Bulk Reply campaigns

Checked 2026-08-06 against their pricing page. Vendors change pricing without notice.

What is TimelinesAI

Vendor's own claim

TimelinesAI links a user's actual WhatsApp number (personal or business) to their CRM and team tools, rather than requiring the WhatsApp Business API or a number migration. It exposes this through two documented REST APIs: a Public API for managing WhatsApp communications within a single workspace, and a Partner API for platform integrators and resellers managing multiple customer workspaces, each with its own webhook system.

Ideal customer profile

Vendor's own claim

Sales, support, and account-management teams already communicating with customers over WhatsApp who want that conversation history synced into an existing CRM without adopting the WhatsApp Business API; also fits agencies managing many client WhatsApp numbers, given the Partner API and multi-number management features.

Who should look elsewhere

Our read

Pricing is per seat and stacks with feature tier: the base CRM Integration plan is $25/seat/mo, but Shared Inbox access requires $40/seat/mo and Mass Messaging campaigns require $60/seat/mo, so a small team wanting the full shared-inbox-plus-campaigns experience pays well above the advertised entry price. Since it explicitly avoids the WhatsApp Business API, teams that need Meta's official Business API guarantees (e.g. official green checkmark verification, Meta-managed number ownership at scale) or need WhatsApp automation with formal Meta partnership status should evaluate WhatsApp Business API-native platforms instead.

Tools in the same layer

Our read

No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.

TimelinesAI FAQ

Does TimelinesAI require the WhatsApp Business API?

No. TimelinesAI explicitly markets itself as working with existing WhatsApp accounts, personal or business, without requiring Meta's WhatsApp Business API, approval, or number migration.

Vendor's own claim
How is TimelinesAI priced?

Per seat, tiered by feature: CRM Integration $25/seat/mo, Shared Inbox (Chat View) $40/seat/mo, Mass Messaging $60/seat/mo. One seat is required per user connecting a WhatsApp account.

From official docs
Does TimelinesAI have a public API?

Yes. TimelinesAI documents two APIs: a Public API for managing WhatsApp communications within a single workspace, and a Partner API for platform integrators managing multiple customer workspaces, each with its own webhook system.

From official docs
Does TimelinesAI have an MCP server for AI agents?

We could not find one.

Our read
Is there a free trial?

Yes, a 10-day free trial with no credit card required, and setup advertised as under 2 minutes.

Vendor's own claim
What is the Workflow Builder?

A visual, no-code automation builder for WhatsApp: auto-reply rules, auto-assignment (round-robin or keyword-based), scheduled messages, follow-up sequences, and CRM field updates triggered by WhatsApp events.

Vendor's own claim
Does TimelinesAI support bulk/mass WhatsApp messaging?

Yes, on the Mass Messaging plan ($60/seat/mo), which includes bulk broadcast campaigns, personalized templates with variables, and campaign analytics (delivered, read, replied).

Vendor's own claim

Verify before you buy

  • Social media links (LinkedIn, X, YouTube, GitHub)
  • A machine-readable OpenAPI specification was not included in the reviewed source set.

Need help setting it up?

This page tells you whether TimelinesAI fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

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