AI Business Calling Software
CloudTalk positions its product as an AI voice platform for sales and support teams handling global inbound and outbound calling. Its published feature set combines business telephony, dialers, routing, call recording and AI Voice Agents.
| Plan | Price | Included | Notable |
|---|---|---|---|
| Lite | €19/user/month billed annually or €27/user/month billed monthly | — Minimum 1 license | Business calling, Local numbers in 160+ countries, Basic call handling |
| Starter | €25/user/month billed annually or €34/user/month billed monthly | — Minimum 1 license | Business calling, Local numbers, Basic call handling |
Checked 2026-08-06 against their pricing page. Vendors change pricing without notice.
CloudTalk is a cloud calling platform for teams that sell to or support customers by phone. The vendor presents it as a combined calling infrastructure and AI-assisted calling workspace, with dialers for outbound teams, routing for inbound teams and integrations intended to keep call activity in the rest of a revenue or support stack.
Sales and support teams that need international business calling, structured inbound routing or high-volume outbound dialing, and want those call activities connected to CRM or helpdesk tools.
Teams that only need occasional one-to-one calling should look elsewhere: CloudTalk is sold around a managed calling operation, with routing, dialers, number coverage and CRM/helpdesk integration. Buyers who need a documented public API or an MCP server for a custom agent workflow should also hold back; neither was confirmed in this evidence pass.
No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.
CloudTalk markets an AI business-calling platform for sales and support. Its published features span global calling, inbound routing, outbound dialers, call recording and AI Voice Agents.
Yes. The feature page lists IVR, queues, smart and skill-based routing for inbound handling, plus click-to-call, power dialing and parallel dialing for outbound work.
CloudTalk advertises calling infrastructure and local numbers in 160+ countries. Number availability and calling terms vary by country according to its pricing page.
Yes. CloudTalk advertises AI Voice Agents for 24/7 calling, and its help centre includes a dedicated AI VoiceAgent section with setup and optimization guides.
Its integrations page names tools including Salesforce, HubSpot, Pipedrive, Close, Zendesk, Intercom, Freshdesk, Microsoft Teams and Zapier. Salesforce is labelled as included in the Expert plan on that page.
The retrieved pricing page lists Lite at €19 per user/month billed annually or €27 billed monthly, with a one-license minimum. Calling allowances and availability depend on the selected country configuration.
Confirm the current developer surface directly with CloudTalk if programmatic or agent access is a buying requirement.
Its public status page reported all systems operational when this evidence was gathered.
This page tells you whether CloudTalk fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.
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