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Phonely

Answer every call perfectly with AI

Visit Phonely

Phonely is a platform for building AI voice agents that handle phone calls, letting businesses design inbound/outbound call flows visually, connect business tools like calendars and CRMs, run outbound campaigns, and review call performance, delivered across phone, chat, SMS, and API.

Vendor's own claim
activation/deliveryorchestration/agent runtime

Core capabilities

Vendor's own claim
  • Visual call design: build inbound/outbound conversation flows, decisions, integrations, transfers, and call endings without code
  • 1,000+ voices, voice cloning, and multilingual, natural turn-taking conversations
  • A/B testing to compare agent changes before they go to production calls
  • Outbound campaigns for reminders, follow-ups, and confirmations
  • Call recording, transcription, and AI-driven analytics/summaries
  • Prebuilt integrations for real-time appointment booking and CRM updates
  • REST API with an OpenAPI 3.0.1 spec for agent management and call data

API & agent surface

From official docs
Authentication
API key (ApiKeyAuth security scheme)
Base URL
https://app.phonely.ai/api
Notable endpoints
  • POST /get-agent - retrieve agent information by user ID and agent ID
  • POST /duplicate-agent - duplicate an existing agent
  • POST /get-agents - retrieve all agents for a user
  • GET /get-orgs - retrieve organizations for a user
  • POST /get-call - retrieve call information
Machine-readable spec
OpenAPI spec retrieved

Pricing

From official docs
PlanPriceIncludedNotable
Free$0/month100 minutes (~50 calls)100+ voices & languages, AI Builder, Email + SMS notification
Starter$50/month (billed monthly) or $33/month (billed annually, 33% off)200-250 minutes (~100 calls)Premium voices, Transcript and AI Analytics, Spam filtering
Professional$150/month (billed monthly) or $100/month (billed annually, 33% off)650-750 minutes (~300 calls)Conversational AI SMS, Advanced API Integrations, CRM integrations
EnterpriseAs low as $0.05/min, billed monthlyCustomFull Agent Buildout, Fine tuning & SIP trunking, Slack Channel Support

Checked 2026-08-06 against their pricing page. Vendors change pricing without notice.

What is Phonely

Vendor's own claim

Phonely is a no-code-first platform for building AI voice agents that answer and make phone calls. Teams design call flows visually, connect a knowledge base and business tools (calendars, CRMs), test changes with A/B testing, and review completed calls through call history and analytics. It also offers a documented REST API for programmatic agent and call management.

Ideal customer profile

Vendor's own claim

Businesses that want to automate inbound call answering, lead qualification, or appointment scheduling by phone, ranging from small teams needing a basic AI answering system up to large organizations handling 1,000+ calls per month who need HIPAA compliance, custom telephony, and white-glove agent buildout.

Who should look elsewhere

Our read

The Free plan caps out at 100 minutes (about 50 calls) per month, and the Starter plan at 200-250 minutes, so any business with meaningful call volume will quickly need the $150/mo Professional plan or higher. Overage minutes are billed per-minute on top of the base fee ($0.25-$0.35/min depending on plan and billing cycle), so unpredictable call spikes carry real cost risk. HIPAA compliance (BAA signature) and full agent buildout are Enterprise-only, so healthcare or highly regulated businesses needing those guarantees cannot get them on self-serve plans.

Tools in the same layer

Our read

No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.

Phonely FAQ

Do I need to know how to code to build a Phonely agent?

No, calls can be designed visually without code; for advanced use cases a flow can also connect to APIs and other business tools, per Phonely's own docs.

From official docs
Can Phonely make outbound calls, not just answer inbound ones?

Yes. Outbound campaigns can be created and connected to a call experience for reminders, confirmations, and follow-up tasks.

From official docs
Is there a free plan?

Yes, a Free plan with 100 minutes (about 50 calls) per month, 100+ voices and languages, and email/SMS notifications, with no credit card mentioned as required to start.

From official docs
Is Phonely HIPAA compliant?

Yes, per the vendor: Phonely supports HIPAA-compliant deployments and can sign a Business Associate Agreement (BAA), but only on the Enterprise plan, and it also supports PII redaction during calls.

Vendor's own claim
How much does overage cost if I go over my plan's included minutes?

Overage rates vary by plan and billing cycle: roughly $0.25-$0.35/min on Starter, $0.30/min on Professional, and $0.25/min on Enterprise, per the pricing page's feature comparison table.

From official docs
Does Phonely have an MCP server for AI assistants?

This is what we could not find, not evidence the product lacks one - confirm with the vendor.

Our read

Verify before you buy

  • Social media links (LinkedIn, X, GitHub)
  • API rate limits
  • Full list of named API endpoints beyond those visible in the truncated OpenAPI excerpt

Need help setting it up?

This page tells you whether Phonely fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

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