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Bland AI

Secure voice AI that pays for itself.

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Bland AI is an enterprise voice AI platform for building, deploying, and monitoring AI phone agents that run on proprietary infrastructure, positioned around security and compliance for regulated industries as much as around the conversational agent itself.

Vendor's own claim
activation/deliveryorchestration/agent runtime

Core capabilities

Vendor's own claim
  • Outbound call dispatch to customers and leads
  • Inbound phone numbers for support and call handling
  • Live API calls executed during active conversations
  • Custom AI personas for different scenarios
  • Batch calling (thousands of calls simultaneously)
  • Web embedding of voice and chat agents
  • Multi-language support (40+ languages with real-time translation)
  • Omnichannel deployment: voice, SMS, iMessage, web chat with unified memory
  • Sub-400ms latency (vendor claim)
  • Enterprise security: SOC 2 Type II, HIPAA, PCI DSS v4.0, GDPR (vendor claim)

API & agent surface

From official docs
Authentication
Bearer token via the "authorization" header, API key from dashboard settings
Base URL
https://api.bland.ai/v1/
Rate limits
Calls to the same number limited to once per 10 seconds; account-level 429 "Rate limit exceeded"; stricter limits documented for newly created accounts and for international calling; calls to blacklisted numbers rejected with 429.
Notable endpoints
  • Dispatch outbound calls
  • Configure inbound phone numbers
  • Execute live API calls mid-conversation
  • Create/manage AI personas
  • Batch call dispatch
  • Web/chat embed configuration
Machine-readable spec
No OpenAPI link

Pricing

From official docs
PlanPriceIncludedNotable
Start$0/mo platform fee; $0.14/min talk time, $0.05/min transfer time2 credits + an inbound number ($15/mo value)
n/a
10 concurrent calls, 100 calls/day, 1 voice clone
Build$299/mo platform fee; $0.12/min talk time, $0.04/min transfer time
n/a
50 concurrent calls, 2,000 calls/day, 5 voice clones
Scale$499/mo platform fee; $0.11/min talk time, $0.03/min transfer time
n/a
100 concurrent calls, 5,000 calls/day, 15 voice clones
EnterpriseCustom, contracted to volume
n/a
Dedicated infrastructure, On-prem/VPC deployment available, Forward-deployed engineer support

Checked 2026-08-03 against their pricing page. Vendors change pricing without notice.

What is Bland AI

Vendor's own claim

Bland AI runs AI phone agents on its own proprietary conversation infrastructure rather than orchestrating third-party voice/LLM components, and leads with security/compliance positioning aimed at regulated industries (healthcare, insurance, financial services, logistics).

Ideal customer profile

Vendor's own claim

Vendor markets to security-conscious enterprises in regulated industries (healthcare, insurance, financial services, logistics) that need compliance guarantees around voice AI, while also offering a no-card-required Start tier aimed at individual developers.

Who should look elsewhere

Our read

The Build tier carries a flat $299/month platform fee and Scale carries $499/month before any per-minute usage is billed, so a team wanting to test at meaningful volume without committing to a monthly platform fee is limited to the Start tier's caps (10 concurrent calls, 100 calls/day). Enterprise pricing and infrastructure options (dedicated/on-prem/VPC) are contracted and not published, so teams needing those guarantees cannot budget from the public pricing page alone. We could not find a public MCP server or OpenAPI spec in the docs we checked, so teams wanting to wire Bland into MCP-based agent tooling should confirm directly with the vendor rather than assume support exists.

Bland AI alternatives

Our read

Platforms for building and running conversational voice agents that place or answer phone calls.

Category: Voice AI agents. Membership is decided by 2 stated tests, not by category tags — see them and the full comparison.

Bland AI FAQ

How is Bland AI priced?

Four tiers: Start ($0 platform fee, $0.14/min talk / $0.05/min transfer, no card required), Build ($299/mo platform fee, $0.12/min / $0.04/min), Scale ($499/mo platform fee, $0.11/min / $0.03/min), and Enterprise (custom, contracted to volume). Per-minute rates bundle LLM, STT, and TTS with no separate token or model-provider charges; telephony is billed separately.

From official docs
Is there a free way to try Bland AI?

Yes, the Start tier requires no credit card and includes 2 free credits plus an inbound phone number the vendor values at $15/mo.

From official docs
Does Bland AI publish an MCP server?

We could not find any mention of MCP or Model Context Protocol in Bland AI's documentation during this check. This is an absence in what we retrieved, not confirmation that no MCP server exists - confirm directly with the vendor.

Our read
Does Bland AI publish an OpenAPI spec?

We did not find a linked OpenAPI/Swagger spec file in the documentation pages we checked.

Our read
What compliance certifications does Bland AI claim?

The marketing site claims SOC 2 Type II, HIPAA, PCI DSS v4.0, and GDPR compliance; we did not independently verify these against audit reports.

Vendor's own claim
What are the concurrency and volume limits per plan?

Start: 10 concurrent calls / 100 calls per day. Build: 50 concurrent / 2,000 per day. Scale: 100 concurrent / 5,000 per day. Enterprise: contracted, no published cap.

From official docs
Is there a status page?

We did not find a linked public status page in Bland AI's site footer or docs.

Our read

Verify before you buy

  • Whether an MCP server exists (no mention found in the docs pages checked)
  • Whether a public OpenAPI/Swagger spec is published
  • A public status page (none linked in the site footer)
  • A GitHub org linked from Bland's own site (none found in footer)
  • A YouTube channel linked from Bland's own site (none found in footer)
  • Numeric API rate-limit thresholds beyond the documented per-number and per-account error conditions

Need help setting it up?

This page tells you whether Bland AI fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

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