Get more calls answered.
PhoneBurner is a power dialer with a built-in CRM for outbound sales teams. Its pitch is less about raw dial volume than about answer rates: it claims to place calls on a Tier 1 carrier-prioritised network, ships a spam-flag monitoring and remediation product called ARMOR®, and scores numbers in real time ("Connect Scores") so reps skip lines unlikely to pick up. Around the dialer sit workflow automation, cadences, reporting and coaching tools.
| Plan | Price | Included | Notable |
|---|---|---|---|
| Standard | $140 per user/month billed annually ($165 billed monthly) | Unlimited calling | Unlimited calling, Workflow automation, Call analytics |
| Professional | $165 per user/month billed annually ($195 billed monthly) | — | All Standard features, Softphone dialing, Krisp AI noise cancellation |
| Premium | $183 per user/month billed annually ($215 billed monthly) | — | All Professional features, PhoneBurner number, Custom inbound routing |
| Numbers add-on | Add-on; price not published on the pricing page | — | Dedicated lines for agents and campaigns, Callback management, Improved call quality |
| ARMOR® add-on | Add-on; price not published on the pricing page | — | Reduced spam risk, Done-for-you remediation, Answer-rate analytics |
| Connect Scores add-on | Add-on; price not published on the pricing page | — | Smart call filtering of disconnected and unlikely-to-connect numbers, Bulk analysis tool, Performance tracking |
Checked 2026-08-07 against their pricing page. Vendors change pricing without notice.
PhoneBurner sits between a rep and the phone network. The differentiator it leans on is deliverability of the call itself - carrier relationships, spam-flag remediation, and pre-dial filtering - rather than the dialing mechanics, which are table stakes. It is sold per user per month with a genuinely high floor, and the interesting capabilities are tiered: the open API sits on Professional, and transcription, SMS and inbound routing sit on Premium. Three separately-priced add-ons (Numbers, ARMOR®, Connect Scores) sit on top of the plan price.
Outbound sales teams whose economics are set by how many live conversations they get per hour - inside sales, agencies, insurance and mortgage teams - that already have a lead list and want dial volume plus answer-rate protection rather than a prospecting or data product.
The entry plan is $140 per user/month billed annually ($165 monthly) - before the Numbers, ARMOR® and Connect Scores add-ons, all of which are priced separately - so a solo operator or a team that dials occasionally is paying a dialer-first price for capacity they will not use. The tiering also bites developers: "Open API" is listed only from the Professional plan ($165/user/mo annual) upward, so anyone whose reason for buying is programmatic access to call data cannot do it on Standard. Teams needing SMS should note the pricing page marks it carrier-approval-required and caps outbound at 1,000/month on the plan where it appears.
No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.
Three per-user plans on the vendor's pricing page: Standard at $140/user/mo annual ($165 monthly), Professional at $165 ($195 monthly), Premium at $183 ($215 monthly). Numbers, ARMOR® and Connect Scores are separately-priced add-ons whose prices are not published.
"Open API" is listed as a Professional-plan feature - it does not appear in the Standard feature list - so API access starts at $165/user/mo annual.
PhoneBurner's spam-safeguard product: Answer Rate Monitoring, Optimization and Remediation. The vendor describes it as monitoring your numbers for false "Spam Likely" flags, running remediation on your behalf, and reporting answer-rate analytics. It is sold as a paid add-on rather than bundled.
Both. For unsupported CRMs the vendor directs you to the extension plus a demo.
SMS messaging is listed on the Premium plan, marked as requiring carrier approval, with a cap shown on the comparison table of 1,000 outbound messages per month plus unlimited inbound.
Yes - in-app call transcription and an AI note-taker are listed as Premium-tier features. Call recording appears in the plan comparison table as well.
A real-time scoring layer the vendor says uses carrier signals to rate numbers before dialing and skip those with almost no chance of a pickup. Sold as an add-on with a bulk analysis tool alongside the live filtering.
Not that we could reach. Treat the API surface as undocumented from our side and ask the vendor.
This page tells you whether PhoneBurner fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.
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