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Loops

One platform, every email.

Visit Loops

Loops presents itself as an email platform for software companies that keeps transactional, marketing, and lifecycle email in one product. Its site describes a shared contact and event model, a visual editor, workflows, segments, and developer tooling for sending from an application.

Vendor's own claim
activation/delivery

Core capabilities

Vendor's own claim
  • Marketing, transactional, and lifecycle email in one platform
  • Visual email editing with reusable themes and components
  • Contacts, contact properties, events, and event properties
  • Workflow building with triggers and branching
  • Audience segments based on properties and engagement
  • REST API, webhooks, SDKs, CLI, and agent skills

API & agent surface

From official docs
Notable endpoints
  • Contacts
  • Events
  • Transactional email
  • Campaigns
  • Workflows
  • Themes
Machine-readable spec
No OpenAPI link

What is Loops

Vendor's own claim

Loops is a SaaS-focused email platform. The vendor says its no-code editor and lifecycle tools sit alongside developer-facing API, SDK, CLI, and webhook capabilities, so a team can work from a single contact model for marketing and transactional messages.

Ideal customer profile

Vendor's own claim

Software companies whose engineering and lifecycle teams need to send both product-triggered and marketing email from one contact and event model.

Who should look elsewhere

Our read

Teams looking for an email tool solely for high-volume transactional delivery may not need the visual editor, audience segmentation, and lifecycle workflow surface Loops emphasizes. Conversely, a team that needs a ready-made CRM rather than to connect its own product data has a different core problem: Loops describes itself as sitting on top of the team's data.

Tools in the same layer

Our read

No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.

Loops FAQ

What kind of email can Loops send?

Loops positions the product for marketing, transactional, and lifecycle email, with one contact model and a visual editor.

Vendor's own claim
Can developers integrate Loops into an application?

Yes.

From official docs
How does Loops organize audiences?

The vendor says teams can build saved segments from properties and engagement, and that those segments remain in sync with product data.

Vendor's own claim
Does Loops include a visual email editor?

Yes. Its documentation includes an editing guide, while the product site describes reusable assets, styles, and themes for keeping email designs consistent.

From official docs
Can an AI coding agent work with Loops?

The documentation lists a CLI for managing contacts, events, and transactional-email tests, plus installable skills for coding agents. The vendor's agent overview says MCP access is coming soon, so the harvested evidence does not establish a currently available MCP server.

From official docs
Is there a free plan?

The pricing page says the free plan includes up to 4,000 sends per month to 1,000 stored subscribed contacts and includes Loops branding. It also says no credit card is required to start.

From official docs
How are paid plans charged?

The pricing page says pricing is based on subscribed contacts, with no separate charge for sending on paid plans and no per-seat charge. The harvested pricing excerpt did not expose paid-tier figures.

From official docs

Verify before you buy

  • The confirmed pricing page did not expose paid-plan names or figures in the harvested excerpt.
  • The confirmed agent overview says its MCP server is coming soon; no current MCP documentation or tool list was confirmed.
  • An OpenAPI specification was described in the confirmed agent overview, but no machine-readable specification was confirmed.
  • A machine-readable OpenAPI specification was not included in the reviewed source set.

Need help setting it up?

This page tells you whether Loops fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

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