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Cliengo

Omnichannel WhatsApp, web, social, and AI-chatbot automation.

Visit Cliengo

Cliengo is an omnichannel conversation platform focused on WhatsApp Business, web, Instagram, Facebook, and Messenger. It combines AI chatbots, campaign sending, lead qualification, a shared inbox, a Copilot, and a documented public REST API for contacts, conversations, channels, chatbots, plans, users, and WhatsApp templates.

Vendor's own claim
activation/delivery

Core capabilities

Vendor's own claim
  • AI chatbots for WhatsApp, web, Instagram, Facebook, and Messenger
  • Shared omnichannel inbox for conversations and contacts
  • WhatsApp campaigns, templates, and HSM messaging
  • Lead qualification, automated routing, flows, tagging, and Copilot assistance
  • Public REST API with scoped tokens, production and staging environments, and an OpenAPI 3.0.3 specification

API & agent surface

From official docs
Authentication
Bearer API token (sk_live_... in production; sk_test_... in staging) or a Cliengo JWT. API tokens are generated with resource-group privileges.
Base URL
https://connect.cliengo.com
Rate limits
Per token, per minute: Free 100; Starter 200; Basic 500; Premium/Pro/Business 1,000; Enterprise 2,000. Responses include X-RateLimit headers; a 429 includes Retry-After.
Notable endpoints
  • GET /v1/contacts
  • GET /v1/conversations
  • GET /v1/channels
  • GET /v1/chatbots
  • GET /v1/users, /v1/accounts, /v1/plans, and /v1/teams
  • POST /v1/whatsapp/... for campaigns and HSM messages
  • GET /v1/tags, /v1/phases, and /v1/webhooks
Machine-readable spec
OpenAPI spec retrieved

Pricing

From official docs
PlanPriceIncludedNotable
Starter$45 USD/month500 conversations
2 agents/operators
Multichannel inbox, 3 programmable chatbots, Conversation flow assignment
Premium$119 USD/month2,000 AI conversations
3 agents/operators
Multichannel inbox, 10 AI chatbots, AI Copilot for all conversations
Business$259 USD/month4,000 AI conversations
5 agents/operators
Multichannel inbox, Up to 20 AI chatbots, Outgoing HSM messages
CorporateSchedule a demo4,000+ conversations
5+ agents/operators
Custom CRM, Custom integrations and development, AI assistants trained for each objective

Checked 2026-08-06 against their pricing page. Vendors change pricing without notice.

What is Cliengo

Vendor's own claim

Cliengo is a customer-conversation and lead-conversion platform, rather than an outbound data tool. Its official site focuses on training an AI agent on a business, responding and qualifying across connected channels, and routing the resulting conversation. Its developer material exposes the operating data and selected chat/WhatsApp actions through a unified API gateway.

Ideal customer profile

Our read

Our read: Spanish-speaking or Latin America-oriented sales, support, or appointment-setting teams that treat WhatsApp as a primary lead and customer channel and need chatbots, campaigns, routing, and reporting in one operating surface.

Who should look elsewhere

Our read

Cliengo is a poor fit for a team whose motion does not run through customer messaging: its plans and public API are built around chatbots, conversations, channels, WhatsApp templates, and 24-hour conversation sessions. It also becomes unsuitable for a high-volume team that cannot actively manage plan limits: the pricing FAQ says new interactions stop when the monthly conversation allowance is reached, and Business WhatsApp costs from Meta are not included in the listed price.

Tools in the same layer

Our read

No curated rival set covers this tool yet, so these are simply other tools in the same architectural layer and product form. Treat it as a starting point, not a shortlist.

Cliengo FAQ

Can the chatbot qualify and route a lead?

Yes. Cliengo says its AI chatbot can respond, qualify leads, and automatically route conversations to the right team; the plans also list flow assignment and conversation tagging.

Vendor's own claim
Is there a free trial?

Yes. The official pricing page says the 14-day trial includes full features of the selected plan and does not require card information.

From official docs
How are conversations counted?

A conversation is a 24-hour session in one thread. The allowance is pooled across connected web, WhatsApp, Facebook, Instagram, and other channels, rather than being a separate limit per channel.

From official docs
What happens after a plan reaches its conversation limit?

The pricing FAQ says existing chats remain visible, but new interactions stop until the next cycle or a plan upgrade.

From official docs
Does Cliengo provide an API?

Yes. Cliengo publishes an OpenAPI 3.0.3 specification for a unified API covering contacts, conversations, channels, chatbots, plans, users, WhatsApp templates, and related resources.

From official docs
How does API authentication work?

Requests use an Authorization: Bearer credential. The official spec documents production sk_live tokens, staging sk_test tokens, optional JWTs, and privileges that control resource access.

From official docs
Is there a documented MCP server?

That is a retrieval gap, not evidence that no MCP interface exists.

Our read

Need help setting it up?

This page tells you whether Cliengo fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.

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