The AI Workspace for Sales
Scratchpad is an AI workspace that sits between sellers and Salesforce, giving reps a faster interface (sheets, notes, call recording) plus AI agents that update Salesforce fields, qualify deals, and draft follow-ups automatically, while keeping Salesforce as the system of record.
| Plan | Price | Included | Notable |
|---|---|---|---|
| Free | $0/user/month | 100 AI credits/user/month, 10 hours/month call recording | Interface & Workspace (limit of 3 views), Call Recorder and Notetaker, AI Field Updates |
| Solo | $19/user/mo (billed annually) or $24/user/mo (monthly) | 4,800 AI credits/user/year (400/month) | Modern Salesforce UI, Call Recorder & Notetaker, AI Field Updates |
| Team | $49/user/mo (billed annually) or $62/user/mo (monthly) | 9,600 AI credits/user/year (800/month) | Everything in Solo, plus Advanced Controls (workspace user permissions), Works with Gong, White-glove services for Agent design, setup, and performance tuning (available) |
| Enterprise | Custom | Unlimited AI credits | Everything in Team, Custom services and controls |
Checked 2026-08-06 against their pricing page. Vendors change pricing without notice.
Scratchpad is a workspace layer between sellers and their Salesforce CRM: it provides a faster UI, automatic call recording/transcription, and AI agents that write structured notes, update Salesforce fields, and qualify deals, while Salesforce remains the single source of truth for reporting and analytics tools outside Scratchpad.
Sales teams already running on Salesforce who want to reduce manual CRM admin work for reps (note-taking, field updates, call logging) without moving off Salesforce as their system of record.
Scratchpad's entire product is built around Salesforce as the underlying database; teams on HubSpot or another CRM are not addressed by anything in the pricing or capability pages we reviewed. The Free plan caps call recording at 10 hours per month and Deal & Account Agent usage at 100 AI credits per user per month, and Gong integration is explicitly listed as available only on Team and Enterprise, not Solo or Free. AI credits are metered per plan (400-800/user/month on paid tiers before Enterprise's unlimited), so heavy AI-agent users on Solo or Team plans can hit usage ceilings.
No. Scratchpad's own positioning is that it sits between sellers and Salesforce as a faster interface and workspace, while all data stays in Salesforce as the single source of truth.
Yes, a Free plan with a 3-view limit, 10 hours/month of call recording, and 100 AI credits per user per month.
Solo is $19-24/user/month, Team is $49-62/user/month, and Enterprise is custom-priced with unlimited AI credits; Free is $0 with capped credits and recording hours.
We found no mention of any CRM other than Salesforce anywhere in the pages we reviewed; the entire product model (UI layer, AI Field Updates, Hygiene Monitor) is described specifically in terms of Salesforce. Confirm with the vendor if another CRM is supported.
The vendor states it can qualify deals consistently against MEDDIC, BANT, SPICED, or a custom methodology.
This is what we could not find, not evidence the product lacks one.
No - the pricing page states Gong integration 'works with Gong on Team and Enterprise' specifically, implying it is not available on Solo or Free.
Other products that solve a similar job or fit the same part of the GTM stack.
This page tells you whether Scratchpad fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.
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