Open-source Customer Engagement for Automated Messaging.
Dittofeed is an open-source, omnichannel customer-engagement platform for automated marketing and transactional messaging. It provides event-triggered journeys, broadcasts, segmentation, templates, cloud hosting, and a self-hosted/embeddable option.
| Plan | Price | Included | Notable |
|---|---|---|---|
| Self-hosting | Free | — | Open-source deployment, Organisation-controlled hosting, No Cloud unique-user charge stated |
| Cloud Pro | $75 per month | 10,000 unique users/month; $0.004/additional user/month for 10,001 - 100,000 users | Dittofeed hosting, Marketing and transactional automation, Full integrations library |
| Pro Support License | Contact for price | — | Dedicated Slack Connect, Bi-monthly Zoom calls, Implementation assistance |
| Enterprise Self-hosted License | Contact for price | — | Multi-tenant advanced auth, White-labeling, Embedded components |
| Enterprise Cloud License | Contact for price | — | Everything in the self-hosted Enterprise licence, Dittofeed hosting |
Checked 2026-08-06 against their pricing page. Vendors change pricing without notice.
Dittofeed is a lifecycle and transactional-messaging system with low-code journey building. It can run as a cloud service or self-hosted software, and the documentation describes embedded dashboard components for SaaS products that want to give their own customers messaging tools.
Product, growth, and engineering teams that need event-driven customer messages and want an open-source or self-hosted option, especially when embeddability and control over deployment matter.
Teams looking for a completely no-code messaging product should look elsewhere: Dittofeed's own pricing FAQ says engineering work is typically required to submit data to the platform, even if ongoing campaign work can then be low-code. Teams choosing self-hosting also take on their own hosting; the $75/month Cloud Pro plan is bounded by 10,000 unique users before per-user overages apply.
The documentation lists both marketing and transactional messaging. The introduction specifically names email, SMS, webhooks, and native mobile push, with journeys for onboarding, cart abandonment, appointment reminders, and similar event-driven messages.
Yes. The product is documented as open source and self-hostable, and the pricing page says self-hosting is free. Its FAQ points users to deployment instructions and mentions Render as one path.
Yes. Cloud Pro is listed at $75/month with hosting, automation, the full integrations library, and 10,000 monthly unique users. The pricing page lists per-user overages above that threshold.
Dittofeed says its UI is low-code, but its pricing FAQ also says engineering work is typically required to submit data to the platform. After that, it says little to no engineering involvement is required for many messaging activities.
Yes. The documentation describes Embedded Components that let a SaaS product place parts of the Dittofeed dashboard, such as a template editor or journey builder, inside its own application. The product says those components can be self-hosted or cloud-hosted.
The checked documentation enumerates API operations for broadcasts, component configurations, templates, journeys, segments, deliveries, events, and groups. We did not retrieve authentication, rate-limit, response-schema, or machine-readable OpenAPI details in this pass.
The retrieved changelog says it publishes product updates monthly and includes a November 2024 v0.19.0 entry. That tells us an update channel exists, but not the present release cadence after the material we retrieved.
Other products that solve a similar job or fit the same part of the GTM stack.
This page tells you whether Dittofeed fits. Cheetah builds and runs the system it goes into — enrichment, sequencing, CRM and the joins between them.
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