Agent skill
conversation-intelligence
Extract structured intel from call transcripts and reply corpora — competitor mentions, pricing pushback, feature requests, champion language, blocker signals — and aggregate into pattern-frequency alerts.
Filed under Prospecting and list building.
From devangk003/gtm-agent-skills · 32 skills · 0 · pushed 2026-06-18
What it does when it runs
Extract structured intel from call transcripts and reply corpora — competitor mentions, pricing pushback, feature requests, champion language, blocker signals — and aggregate into pattern-frequency alerts. Use when the user says "extract intel from transcript", "pattern aggregation", "competitor mentions trending", or "feature requests this month.
Read from the skill and the 4 files bundled beside it. A skill’s own description is written to be selected by an agent, so it describes the job and not the dependencies.
- Keys and connectors you must supply
- AGENTIC_APP_TOKEN
- Hosts it reaches
- No third-party host appears in the skill or its bundled files.
- Tool permissions it declares
- No
allowed-toolsin the frontmatter. It does act, so it runs under whatever permissions your session already grants. - Actions present in the files
- shell
Install it
View source on GitHub ↗git clone --depth 1 --filter=blob:none --sparse https://github.com/devangk003/gtm-agent-skills.git /tmp/gtm-agent-skills git -C /tmp/gtm-agent-skills sparse-checkout set "conversation-intelligence" mkdir -p ~/.claude/skills/conversation-intelligence cp -R "/tmp/gtm-agent-skills/conversation-intelligence/." ~/.claude/skills/conversation-intelligence/
Picked up without a restart. A project skill of the same name is shadowed by your personal one. For one repository only, swap ~/.claude/skills for .claude/skills. Claude Code docs ↗
The folder is the same in every client that implements the format — 46 of them — so if yours is not above, only the destination changes.
Before you install: this skill will not complete its job on a bare agent. It needs AGENTIC_APP_TOKEN, which you have to obtain separately.
The skill
Source on GitHub ↗Reproduced in full from devangk003/gtm-agent-skills/blob/6b9a1b0094ffd83d6c02bc03b7ce1610661a1644/conversation-intelligence/SKILL.md, which is licensed MIT (skill frontmatter). 446 words, 6 headings.
Conversation Intelligence
Extract structured intel from unstructured conversation surfaces (Gong/Chorus/Grain/Fathom transcripts, reply text, meeting notes), aggregate into pattern-frequency alerts, and route per pattern class to downstream skills.
When to Use
- Gong transcript just dropped — extract intel
- Pull patterns from a campaign's reply corpus
- Competitor mentions trending this quarter
- Feature requests aggregated — prioritize
- Champion language patterns across closed-won deals
- User says "extract intel from transcript" or "what patterns crossed threshold"
Quick Reference
| Pattern class | Detection signal | Default routing |
|---|---|---|
| Competitor mention | Named competitor in transcript/reply | → competitive-intelligence |
| Pricing pushback | "expensive" / "out of budget" / dollar pushback | → revenue-forecasting + objection-handling-library |
| Feature request | "I wish" / "do you have" / named missing feature | → customer-feedback-analysis + product team |
| Champion language | Strong-affirmation phrases | → discovery-call-prep (champion-confirm) + kpi-reporting |
| Blocker signal | "IT/security/legal/procurement" gating | → discovery-call-prep (blocker-prep) + pipeline-stages |
| Concept | Value |
|---|---|
| Threshold defaults | Competitor: 3/30d / Pricing: 4/30d / Feature: 5/30d |
| Aggregation window | 30d rolling default |
| Confidence floor | <0.7 → flag for manual review; no auto-route |
| Verbatim rule | Every pattern must cite actual quote + source timestamp |
Procedure
- Validate inputs. Pull conversation source (transcript/reply/note). Confirm taxonomy + thresholds loaded. See
${HERMES_SKILL_DIR}/references/pattern-taxonomy.md. - Per-conversation extraction. LLM-backed against 5-class taxonomy. Output:
{class, verbatim_quote, source_timestamp, confidence, related_entity}. Confidence <0.7 → manual review. - Per-conversation push. Each extracted pattern →
interaction:researchwith verbatim + source + class. PATCH person/company tags. - Cross-conversation aggregation. Pull all patterns within 30d window. Group by class + entity. Count frequency.
- Threshold check + alert. Per class+entity: compare frequency to threshold. Crossed → emit alert routed to downstream skill. See
${HERMES_SKILL_DIR}/references/thresholds.md. - Route per pattern class. Competitor → competitive-intelligence. Pricing → revenue-forecasting. Feature → customer-feedback-analysis. Champion → discovery-call-prep. Blocker → pipeline-stages.
- Emit run record.
interaction:researchwith corpus stats + threshold crossings. See${HERMES_SKILL_DIR}/scripts/push_to_crm.py.
Pitfalls
- Paraphrasing instead of verbatim — pattern records MUST contain actual quote
- Auto-routing low-confidence extractions — <0.7 → manual review only
- Double-counting same conversation across runs — dedup by transcript_id
- Treating competitor mentions as objections — "we considered X and rejected them" is positive intel
- Aggregation window too narrow — 7d misses trends; 90d includes stale signal
Verification
- Every extracted pattern has a verbatim quote + source reference
- Threshold-crossing alerts have supporting evidence (per-quote list)
- Routing to downstream skills happened for triggered alerts
- Aggregation window dates explicit; per-conversation patterns dedup'd
Files bundled with it
These load only when the skill asks for them, so they cost nothing until it runs.
Other skills for the same job
Different authors, same problem. Matched on the words in the skill name, across every library in the catalogue except this one.
- conversation-pause-intelligence by louisblythe · 136
- personal-strategic-signal-intelligence by ericosiu · 3,449
- revenue-intelligence by ericosiu · 3,449
- collecting-intelligence by GTM-Strategist · 245
- competitive-intelligence-gathering by louisblythe · 136
- conversation-ab-testing by louisblythe · 136
- conversation-branching by louisblythe · 136
- conversation-compliance-auditing by louisblythe · 136
Need help setting it up?
This page tells you what conversation-intelligence does and what it needs. Cheetah builds the agent setup it runs inside: data, CRM, sequencing and the guardrails.
Book a call →The directory stays free. There is nothing gated behind this.